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UCHealth

Fort Collins, Colorado

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UT Health East Texas

Tyler, Texas

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Pulmonary Associates of Richmond

Richmond, Virginia

Elliot Health System

Manchester, New Hampshire

AC Wellness

Cupertino, California

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AdventHealth

Tampa, Florida

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Nicklaus Children’s Health System

Miami, Florida

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CHRISTUS Health

San Antonio, Texas

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San Antonio, Texas

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Vanderbilt Health

Nashville, Tennessee

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St. Francis-Emory Healthcare

Columbus, Georgia

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CommonSpirit Health Mountain Region

Frisco, Colorado

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University of Minnesota Physicians

Minneapolis, Minnesota

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Santa fe, New Mexico

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San Antonio, Texas

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Tampa, Florida

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Tampa, Florida

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Tampa, Florida

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San Antonio, Texas

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AdventHealth

Manchester, Kentucky

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CHRISTUS Health

San Antonio, Texas

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Providence

Spokane Valley, Washington

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Program Manager Patient Relations - Patient Relations
DescriptionSummary:The Program Manager Patient Relations and Safety contributes to the quality and safety of health care delivery by serving as a single point of contact for the patient/family when a concern involves multiple departments/units, answering questions, assuring their concerns are addressed, and compassionately guiding them through their hospital experience. This position is responsible for facilitating the investigation and resolution of patient/family complaints/grievances that cannot be resolved at the point of care. This position is also responsible for assuring that any grievance is addressed in compliance with regulatory requirements. In addition, this position is responsible for advocating for patients by providing information


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